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Refund Policy

We provide a 14-day trial version for our clients to fully test our Script, plugins and apps before purchasing. So, please test our trial carefully before purchasing.
Refunds are happily granted if and only if all the following 3 requirements are met:
+ Refund is requested within 14 days of original purchase
+ Essential functions of the product do not work on your site and we can’t get them to work after checking.
+ Purchased Product cannot be properly installed on your hosting (We need ftp, site admin account info,…. to verify this if the purchased project is installed by you or other developers but it does not work properly. If we need further details from you to get installation done, you need to support and provide us the required info)
Otherwise, all sales are final

You have questions, we have the answers

Anyone looking to start an online community business like tiktok, instagram, twitter…. can use Shaun.
There is no limit on the number of users
No, Shaun License does not expire. It is a perpetual license and you can use our software indefinitely
Yes, all updates are free to download as long as your software update subscription is active. Each license includes a 12 months update subscription
You can renew your update subscription for a minimal cost. Otherwise, you can continue using the software on your site.
$49 for every 12 months.
No, you have 100% access to the source code
Yes, you can do whatever modifications that you wish.
Absolutely not. Unlike other products, we do not force you to have our branding on your site
Yes, we do provide custom theme & development service. Please contact us for more details
Currently, we accept Paypal, Visa/Master card (via Paypal), Western Union and MoneyGram
Yes, very easy.
Minimum:
PHP 8.1+
MySQL 5+
PHP extensions: Ctype, cURL, DOM, Fileinfo, Filter, Hash, Mbstring, OpenSSL, PCRE, Tokenizer, XML, GD, Zip
Memory Limit: 128M+
No, absolutely not.
We do offer an upgrade installation service, the cost of the upgrading service will depend on how many hours we need to spend to re-apply any customizations you've made so far.
Shaun is built using the latest technology so that it’s very fast and scalable. The concurrent users that it can handle is primarily dependent on the capabilities of your server and your server configuration.
You will receive your download information very shortly after purchase.
Absolutely. In fact, we never see or store your billing information on our servers. Your information is processed via paypal secure payment gateway.
Each license is valid for a single public installation of the software, regardless of domains. You are of course welcome to create a private copy for development purposes.
Yes, every installation of Shaun requires a license. However, you are entitled to create a second private installation for development purposes provided it's not publicly accessible.
Please check the refund policy here
More FAQ

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